If you’re moving to a new home, you need to make many decisions in a short amount of time. A wide array of to-dos can even make you more stressful. Apart from choosing the best supplies and packing up all your stuff, the hardest part of moving is the hiring of a moving company.
Whether you’re planning a local or international move, seeking help from movers can essential. With several moving companies to choose from, here’s what to ask when hiring one.
1. Do you have a license?
Nobody wants to be scammed when moving. Having said it, make sure to ask if the prospective moving company has a license or not. Typically, most professional movers are required to have a license number as issued by the United States Department of Transportation. Find time to look at the license number as well as the complaint history. However, you should also remember that each state follows a set of license requirements and moving regulations. So, become familiar with these rules and check the company’s licenses and certifications before hiring them.
2. Do you specialize in any specific type of move?
Moving locally or internationally requires thorough planning and preparation. Hence, it’s wise to ask the moving company if they possess ample experience in taking care of a specific type of move. For example, relocating to a high-rise apartment with many stories and steps needs a particular kind of expertise. That’s why you should hire movers who are well-prepared to handle everything from parking restrictions to steep stairs and small doorways.
3. Do you offer packing/storage services?
When you’re in the midst of choosing a perfect moving company, it’s essential to ask the company if they provide packing/storage services. While larger companies do offer these services, it’s still a good idea to know how they will protect and label all your stuff. However, make sure you have an accurate list of all your belongings and the number of moving boxes. In addition, ask whether the moving company charges extra charges for larger items like furniture and if they do, take a look at their policies for planning and preparation. If you need storage, it’s wise to inspect the storage facility beforehand.
4. Are you working with subcontractors?
There are instances where bigger moving companies outsource their services to a smaller company. Given this, know the subcontractor’s name. This information, for example, should be available whenever you need it. When you’re using subcontractors, get to know them to make sure you’ll still experience excellent service.
5. What kind of insurance coverage do you provide?
Before entrusting your things to strangers, you want to ensure your belongings are protected in case an accident may happen during the relocation. Regardless of where you’re moving, reputable moving companies should provide a variety of insurance coverage options to choose from. In most cases, licensed movers are required to give these liability choices:
- Released Value Protection – It’s an economical protection when moving. That’s because it provides at no extra cost. However, the extent of protection under this liability coverage is minimum because the mover covers liability for not more than 60 cents per pound per article.
- Full Value Protection – Under this option, the mover is responsible for the replacement value of the damaged or lost goods. It’s a broader plan available for the protection of your stuff.
Moreover, you should also inquire about the moving company’s proof of insurance. After all, every licensed company shouldn’t hesitate to present their insurance policy when you ask them.
6. What are your rates and estimates?
Before hiring one, ask the moving company about their rates and estimates. Depending on the distances, a legitimate mover provides an estimate containing all charges, the method of payment and the date. Also, remember that the moving company should offer a biding estimate in writing and that they should furnish you with a copy. It’s vital that you know exactly how much you’re going to spend for your move, so you’ll not end up paying for additional charges.
7. Do you have references?
You shouldn’t hire a moving company without checking their references. Before letting them handle your move, ask for references. When asked, the company should be able to give you with all the details that you need. After all, it’s up to you do your research. If you’re looking for the best route to choosing a trustworthy mover, it’s helpful to ask your friends and neighbors for recommendations. That’s because they know the company very well during their previous moves.
The Bottom Line
Taking the time to ask some questions before hiring a moving company will always be worth it. You just have to consider it as a job interview, and their answers will help you make an informed hiring decision. If you’re planning to move from or within New York City, look for reliable professionals like Movers to assist you in every step of the moving process.