In the past decade, Snapchat has emerged to become one of the fastest-growing social media platforms in the world.
Having acquired almost 500 million monthly users, the instant messaging app has acquired a firm footing in the photo-sharing space. From sharing every tiny update about your life with your close ones to using SnapStreaks, the inception of Snapchat to the realm of social media has indeed brought a revolution to the space.
Well, every revolution or invention/technology has its own set of pros and cons.
There could be various instances of Snapchat problems wherein your Snapchat might not be working properly or the situation of Snapchat down could arise.
Having said that, there could be a plethora of reasons or causes behind why Snapchat is not working.
In this blog, we have got 6 easy steps for you that would help you to fix your Snapchat issues.
How to fix Snapchat: 6 Simple Steps
1. Do you have a stable Internet connection?
Sometimes, out of the excitement of sending those cool Snapstreaks to your homes, we often forget to assure ourselves whether we have a stable & accessible internet connection or not.
If in case your internet provider is facing issues or your data has been exhausted, then you need to address it and act accordingly.
Or who knows, you forget to turn on your mobile data or wifi?
So next time, instead of yelling “Why is my Snapchat not working”, just take a deep breath and check your internet connection.
Quite an underrated, but still important step towards ensuring that you can use Snapchat freely.
2. Restart your Apple or Android Device
Sometimes, the main cause owing to which you are facing Snapchat issues could be related to your device.
Excess heating of the motherboard of your Android or Apple device can slow down the speed of operations.
This may give rise to various serious issues in your device like lack of response, slow processing speed, and issues with the functioning of several applications.
Merely by restarting your device, you can solve these issues as it will allow the motherboard to cool down instantly. Eventually, your Snapchat will work smoothly without any hindrances.
Even after checking the internet connection and restarting the device you are facing trouble with the features of Snapchat, then there is a chance that the issue could be with the application itself and not particularly with the system.
If that happens to be the case, then consider resorting to these 4 steps we have discussed below.
3. Go and Check out the Snapchat Service Status
No matter how much capital an IT company is investing to have a fast-responding back-end, the chances of server outages increase as the user base keeps growing.
With over 500 million users across the globe accessing the platform, the back-end system is bound to face severe Issues. Always better to cross-check whether the service is down or not.
As of now, the company is not providing any real-time live status page to allow users to detect Snapchat problems. However, you can use platforms like Downdetector to analyze whether different users are facing the same issue or not.
To further corroborate your findings, you can simply visit the official account for support for Snapchat on Twitter. Companies keep posting about their recent updates and ongoing issues through the micro-blogging platform.
4. Re-login to your Snapchat Account
Users sometimes face problems like Snapchat not sending snaps or slow processing while scrolling through their profiles.
For such issues, the best practice could be to log out and then re-login to your Snapchat Account.
However, before that, consider removing Snapchat from the recent app by clearing all the active tabs.
If that doesn’t work out, then simply consider re-login to your account.
Simply follow the below-mentioned steps to re-login to your Snapchat Account on your Android or iOS device:
- Tap on the profile icon situated at the top-left end of your mobile screen.
- After landing on your profile page, select the “Settings” icon. You will find it in the top-right corner.
- Simply scroll down to your Settings page.
- Now select the Logout option from there and again choose the “Logout” option in the pop-up prompt
- Re-login to your profile by entering your credentials
5. Go and Clear your Snapchat Cache
Yet another convenient way to instantly solve the “Snapchat not working issue” is to clear the app’s cache. The option to clear the cache is only available on Android devices. For Apple users, the alternative could be a bit gruesome as they will need to delete it first and then reinstall the app on their iPhones.
Yet another convenient method that you can resort to overcome Snapchat problems is by clearing the app’s cache.
However, you need to be aware of the fact that this option of clearing the app’s cache is available only across Android Devices.
For Apple users, the only option they are left with is to simply delete the app and then reinstall and re-login with the credentials.
To Re-login to your account, follow these steps:
- To access the “App Info” page you will need to long press the snapchat icon and later press the “i” button. Now, tap on “Storage & cache“.
- Hold and long-press the Snapchat icon on your home screen
- Select the “i” button. You will land on the “App Info” page
- From the App info page, tap the “Storage & cache” option
- Select the “Clear Cache” option On the Storage page. This will eventually erase the app’s cache from your Android device
- Now open your Snapchat app and enjoy sending those cool streaks to your buddies without any obstacle
6. Go and Update the App
Sometimes, slow processing and low responsiveness can occur mainly because you might be using an outdated version of the application which is devoid of the new features.
In such a case, you may face obstacles in using the very basic features.
All you need to fix this issue is to simply update the app by going to the Google Play Store (for Android users) or the App Store (for IOS users).
“My Snapchat is not working!!”
Next time, when you find yourself in such a zone, then all you need to do is check out and apply these 6 potential solutions that we have discussed above that will help you to enjoy Snapchat and its streaks.