Planning an Analytics Education

Education and career prospects are always discussed together or at least most of the times. One specific reason behind this is the everlasting tug of war between demand and supply…

Artificial Intelligence: The Matrix of BPO industry

“Due to the emergence of Robotic Process Automation capabilities, cost arbitrage could soon be replaced by increased efficiencies as the major factor in BPO engagement,” says Ajit Paul (Associate Director:…

Bilingual answering services: Show your customers that you care

Holla Amigos! (English translation: Hello Friends!) Let me tell you a fun fact. Spanish language takes the second place as one of the most widely spoken languages after Mandarin. Language…

The World Counts on India for Analytics Talents

The case of analytics in India is quite similar to that of the IT industry, in this respect that the whole world counts on the Indian talent pool. The number…

Why you need to invest on phone answering service of your business?

cLots of businesses have this notion that once they have collaborated with a trusted call centre, attaining all the long-term goals would be a cake walk for them. But, one…

Amazingly Creative Lead Generation Tips Which Are Worth Giving a Shot

Without a doubt lead generation is one of the most important processes under any organisation. This function stays common across various industries as companies need people to whom they can…

Do-not-call registry: A problem or an opportunity to serve better!

The national do-not-call (DNC) registry has gained immense popularity in the past few years. More and more customers are registering themselves on this platform. Basically, DNC is an attempt where…