VoIP services are constantly gaining popularity for the last few years. Although it has existed for the last 42 years, it was not so famous. This is because the internet was not accessible everywhere, and if it was available in some places, the speed was not so good. The VoIP service is directly related to internet speed. With the introduction of 4G internet technology, people have started switching from traditional PSTN or landline services to VoIP telephony. This service is also known as internet telephony and is very cost-effective. In such telephone systems, all the calls are made on the internet rather than the copper telephone lines. Nowadays, VoIP has become a buzzword in commercial businesses, and approximately 40% of businesses use these services for their day to day communication.
The VoIP is highly scalable and offers many other features in addition to a simple voice call. You can email voice messages, route calls, connect hundreds of users in conference calls, and organize group calls with VoIP services. The voice quality of internet calls is much better than the traditional telephones; you will not hear background noise in VoIP class. These are very cost-effective too; unlike landline phones, you don’t need to pay long- wide bills with voice over internet services. According to studies, 79% of US businesses are currently using VoIP services. Despite having so many benefits, some people have a plethora of myths about VoIP services. We will debunk some of them through this article.
5 Misconceptions About VoIP Services
1. The Existing Phone Number Will Be Lost
The first thing that comes to customer’s minds while switching from the PSTN system to VoIP services is that they will lose their existing phone number. You are right in your place because you have been using your telephone number for years and it has become a type of identification, and of course, you never want to lose it. But, let me clear you as per the rules of LNP(local number portability), subscribers have the full right to switch telephone services and keep the existing phone number as long as you don’t leave the current geographical location.
So, you can switch to VoIP telephony at the same geographic location without worrying about losing your current phone number.
2. Poor Quality Call
The other common misconception about IP telephony is that its voice quality is not as the PSTN call. This is because, in VoIP calls, the voice signal is converted into digital packets via compression technology. Although, it’s true that voice compression is done in VoIP technology. However, several measures have been taken to make the voice quality better, such as QoS protocols, evaluation of disruptive factors, and prioritizing of data packets. So, don’t fret about getting into the VoIP system; you will definitely enjoy crystal clear conversation through it.
3. VoIP Telephony Is Only Meant For Businesses
VoIP services are very common among businesses because they have to make many groups and conference calls, but it doesn’t mean that it is solely meant for business organizations. You can even use VoIP in residential areas in the place of landline phones; this will save you a lot of money and provide you advanced features.
4. The Set-UP Is Very Expensive And Time-Consuming
Wrong! The VoIP system is quite easy to install and could be set up in just a few steps. Also, many vendors provide 24X7 support to resolve any issue that comes while using internet telephony.
5. VoIP Is Not Secure
Many people have a misconception that VoIP is not secure as PSTN as it works over the web. However, it’s incorrect. The VoIP providers use a strong algorithm to encrypt the data to ensure safe and secure communication among the users. The vendor maintains all HIPAA compliance to protect the personal information of the client.
There you have it: some of the VoIP telephony system misconceptions debunked. Many vendors provide VoIP services for businesses as well as residentials at affordable rates. Not just that, they will help you to port your existing phone numbers at no extra cost.