ArticlesReader.com Menu
Newest Articles
Most Viewed Articles
ArticlesReader.com RSS
Submit Article
Login
Signup
Search the articles

Articles Main Categories
Advice
Animals
Automobiles
Business
Career
Communications
Computer Programming
Computers
Entertainment
Environment
Family
Fashion
Finance
Food
Health & Medical
Home & Garden
Humor
Internet Business
Internet Marketing
Legal
Leisure & Recreation
Marketing
Other
Politics
Reference & Education
Religion
Self Improvement
Sports
Technology & Science
Travel
Writing
Subscribe
Receive alert message from us when new articles submitted to our site for free.

Enter your name

Enter your email

Syndicate

















Related Products
Home::Small Business

Trunk Study for Business Phone System Helped My Business

Author : Todd Lokken
By: Todd Lokken



I am the owner and manager of a trucking repair company located in the mid-west. My business provides tractor-trailer repair services both in-house and on the road for owner/operators who are in transit. I say "in transit" because a large portion of our business comes from trucks which have broken down on the road. We travel over 200 miles in all directions to get them up and running as fast as we can.



Additionally, we offer diagnostic services and preventive maintenance such as oil changes, plug and wire changes and tune-ups. Located between two fairly large cities, we see a lot of business come in as drivers generally prefer to avoid having to stop near major metropolitan areas as it can often mean several hours of down time. Consequently, we get a lot of calls coming in at certain times of the day, while at other times our phones might not ring for an hour or more. I recently had a trunk study performed on our phone lines, to determine if we were missing calls during our busy times. I wanted to know if adding more phone lines might improve business. I was shocked at the results.



We were missing a lot of incoming calls, more than I had imagined. With the phones ringing off the hook, I really had no idea just how many people were unable to get through. After I received the trunk study results, I added four more lines and hired more customer service representatives. Within a month of doing this, I had to add two extra bays to our building to accommodate the increase in trucks coming in. In short, my business has grown by thirty percent from having the trunk study performed. The alternative would have likely been a decrease in business as drivers might have decided to stop trying to schedule with us as a result of never being able to get through. It just reminds me that what you don't know can hurt you, or certainly your business.


Article Source: http://www.articledashboard.com





Click to purchase small business phone systems, telephones, phone equipment and more. Read more smallbusinessphonesystems.blogspot.com/">articles on phone systems and phones in the work place





Spam emails More free articles

Related articles


  1. How to Create an Employee Manual
  2. Become The Squeaky Wheel and Watch Your Business Skyrocket!
  3. Keeping a Partnership ALIVE and THRIVING
  4. Finding the PERFECT Alliance Partner
  5. Who Makes the BEST Alliance
  6. A Small Business Consultant Can Help in Many Ways... But One Thing He Can’t Provide
  7. Advertising - For Small Businesses (Part 2)
  8. Advertising - For Small Businesses (Part 1)
  9. When to Say NO!
  10. Chamber Membership will BOOST your Business
  11. What are the COSTS Associated with joining Leads Groups?
  12. Tips on Setting Up Your Small Business Bank Account
  13. Debit and ATM Card Advice for Small Businesses
  14. Q and A: Personalized Birthday Cards from Paul Leonard
  15. Small Business - Big Business...What's the Diff?
  16. Making Your Purpose Your Business Step #2- Getting From Point A to Point B
  17. How to Locate, Hire, and Work With an Article Writer
  18. What an alarm clock can teach us about online collaboration
  19. Why do startups and small companies need to attend trade shows?
  20. 11 MONSTROUS Small Business Marketing Mistakes and How To Avoid Them
  21. Your Baby's Ugly..and You've Got Bad Breath
  22. Why Small Business Must Turn to PR
  23. Successful Small Businesses Use PR
  24. Small Business 'No' How - Don't Give Away the Farm
  25. Success Tips for Small Business Owners
More related feeds
A Call to Action - Windows Live
Prior to this happening, we had a trunk study performed, after which we were told that we were losing business as a result of not having a new phone system in place. Anyone who has ever run a business knows that losing money because you ...

New Business Phone System Makes the Difference
After all this, my business increased tenfold. All I can say is that if you do business over the phone and have times where your lines are ringing nonstop, you need to have a good business phone system in place or you might be losing ...

My Ideal Life | Jason Summers - Philosophical Fistfighter
All my wealth, which I made in legitmate business ventures in the past, would be kept in gold, stored in various armed vaults across the world. I would hold a safe deposit box in major banks all around the world, and each box would hold ...

TulsaNow Forum - Use your bank account to make money!
This fund is deposited in the security and storage company for unward transfer to my late father's business partner in Europe before the lost contact as a result of the political crises in the country, seconded by his death (my father). ...

Charlie's Diary: Where is my white cat and my Eames recliner?
The dictates of Movie Super Villainry still require that they be a snappy dresser, and exist in the high powered business world. Though this trope can be put away if said Super Villain is looking to crash the Western financial system, ...

Ask Patty Blog - AskPatty's Automotive Holiday Gift Guide, Part Two
Even families on a budget can give their favorite car guy or gal a beautifully detailed ride this holiday season for around $20, with a little help from Meguiar's. Meguiar's new Complete Auto Care Kit is available at most Wal-Mart ...

EDSBS » Archive » SEX AND THE CITY: CRIMSON TIDE EDITION
And when facing a zone blitz, what the fuck do I do? And the sex? What of the sex? The phone rings. BRODIE CROYLE is on the line. SJPW: Hello? Brodie: What’s up bitch? ARE YOU WEARING SHOES? SJPW: No, I’m just stuck on my column. ...

Business users wanted for a Skype study - Skype for Business
By My status Scott Davison on October 27, 2008 in . We are currently conducting a user study to better understand the needs of business users and help us develop the right products and solutions to meet these needs. ...

Do Social Network Profiles Help Your Business? | Small Business ...
I know personally that social netowrking has actually helped my profile - in that I actually get to chat to people and give advice without expecting anythign in return. This is fantastic marketing for small business owners. ...

Trees one key to lower CO2
Forests like those here in Pacific and Clatsop counties may help trap much global-warming gas. Instruments lining a 100-foot tower help measure carbon dioxide concentrations in the air 20 times per second as part of a study on the ...

 


 

© 2007 articlesreader.com - All Rights Reserved