ArticlesReader.com Menu
Newest Articles
Most Viewed Articles
ArticlesReader.com RSS
Submit Article
Login
Signup
Search the articles

Articles Main Categories
Advice
Animals
Automobiles
Business
Career
Communications
Computer Programming
Computers
Entertainment
Environment
Family
Fashion
Finance
Food
Health & Medical
Home & Garden
Humor
Internet Business
Internet Marketing
Legal
Leisure & Recreation
Marketing
Other
Politics
Reference & Education
Religion
Self Improvement
Sports
Technology & Science
Travel
Writing
Subscribe
Receive alert message from us when new articles submitted to our site for free.

Enter your name

Enter your email

Syndicate

















Related Products
Home::Auctions

Creating Ebay Selling Opportunities By Communicating With Your Buyer

Author : Kirsten Hawkins
One thing many eBay sellers neglect is to actually communicate with their buyers – not with some automated ‘suggestion’ system, but with actual person-to-person contact. If you can be friendly and sound nice, then you can make them think you’re doing them a favour while you make a few extra sales.



‘I Could Throw In…’



When you receive an order for an item that costs a lot for shipping and needs some kind of equipment, this is an ideal opportunity to make a ‘friendly’ extra sale. For example, if someone has just bought a computer, you could send an email like this:



“I’m just emailing you to ask if you’d like a mouse or a keyboard – since you’re buying a computer from me, I can throw in any accessories you want without charging any extra shipping. If you’re not interested though, then don’t worry about it – it was just a thought.”



Note how informal this email has to be. It can’t stink of sales, or the whole ‘communication’ thing will be ruined. Would you rather buy something extra from someone who says “you might as well, since you’re paying shipping anyway” or from someone who says something like “our valued customers will also love our GREAT DEALS on mice – check it out!” I know what my answer is.



Know Anyone Else?



Here’s a simple thing to try: when you thank your buyer, simply say that if they’re pleased with you then you’d really appreciate it if they could spread the word. Many eBay buyers feel like they’ve got a real bargain, and combining this with good customer service could be enough to make your customer go out and start writing down your eBay store’s address on pieces of paper for their friends. If you notice a lot of orders coming from the same town, then you’ll know that this technique is working.



Any Problems?



If you contact the buyer a few months down the line to ask if their product is still working fine, you might find that they’re having a problem you can fix, by sending a spare part or an upgrade. This is another opportunity to make a sale – not to mention helpful for them.



Anything to Sell?



If you’ve just sold them a brand new item, ask your buyer if they have an old one that they might like to trade in. They will often be delighted to take you up on your offer, since they were wondering how they were going to get rid of their old one anyway. Give them a fair price for it and offer to pay their postage and you won’t believe how happy they’ll be – and the chances are you can make a good profit on what they send you.



When everything is going to plan with your buyers, it’s nice to be able to spend a while every week leaving them all big chunks of positive feedback. But how do you make this feedback the best it can be? We’ll take a look at the dos and don’ts of leaving feedback for buyers in the next email.


Article Source: http://www.articledashboard.com





Kirsten Hawkins is an Ebay and internet auction enthusiast from Nashville, TN. Visit www.auctionseller411.com/ for more great tips on how to make the most from Ebay and other online auctions.





Spam emails More free articles

Related articles


  1. Drop Shipping Secrets and Sources Revealed
  2. Marias New Lifestyle: Short Story About The Benefits Shopping On The Net Has Given
  3. Buying Used Dell Laptops, PC's and Servers on eBay - How to be successful
  4. Rent A Coder & Other Service Auctions
  5. The 3 Minute Auction and Minute Auction Explained
  6. How to Generate Extra Cash in an Instant
  7. Top 10 Free Online Wholesale Resources
  8. eBay's Latest Fee Increases--Is this the beginning of the end?
  9. Is The eBay Fee Increase Actually Good For Business?
  10. So What Are YOU Going To Do About eBay's Fee Increases?
  11. Online Auctions: 10 Secrets You Should Know Before Bidding At An Online Auction
  12. Taxing eBay Part Deux
  13. How To Compete With Amazon.com
  14. Taxing Your eBay Profits
  15. Ebay And Dropshipping, A Marriage Made In Heaven?
  16. The Secret To Real eBay Success
  17. Dropship Your Way To Ebusiness Success
  18. When It Comes To eBay, Dont Follow The Herd
  19. Real Estate Auction Action - Buying A Home At Auction
  20. Drop Shipping Is Your Perfect Home Based Business Solution
  21. How To Cut Your eBay Fees By More Than 90%
  22. Authentic or Fake?
  23. The Quickest Way To Have A Product To Sell On The Internet
  24. Image Hosting For Online Auctions
  25. EBay: No WayYes Way (Ten Seller Themes)
More related feeds
Curious About Ebay Selling? — by ANDY ELIASON
eBay selling begins when you register and create your your seller’s account. There are, of course, rules and regulations for eBay sellers, but they are not hard to learn. And once you’ve got your account, though, they do recommend that ...

Comment on Think Niche to Slay eBay by ebay buyer and seller
Buyers can’t find anything. Sellers can’t sell and are being abused both by eBay with the hateful DSR system, and by bottom feeding scammer/buyers, because there is NO seller protection. The buyers agree to the sellers terms by static ...

eBay and PayPal - The Biggest Rip Off
In communicating with him he even states it was damaged in transit. But Paypal gives him back the credit - so this is a warning to all eBay Sellers - DON’T USE PAYPAL. PayPal will just give back your buyers their money no questions ...

WHY I’M STAYING AWAY FROM EBAY
On ebay, if a buyer “wins” an auction but doesn’t pay, you’re stuck unless you want to risk paying another round of insertion, selling and paypal fees. And take it from me, those fees really add up. Especially if you underestimate the ...

5 EBay Tips (plus 1) I shared on eBay Radio PowerSeller Program.
Write guides and/or reviews: Preferably write reviews for products you sell, and guides on topics your buyers would be interested in, but just write! Remember, it gets your name out there! Call into eBay Radio and ask Griff a question ...

Sell Your Products on eBay For Worldwide Exposure
EBay gives sellers the opportunity to create a storefront right on their site. Features include RSS, to notify buyers when new items have been posted. Sellers can publish a newsletter sign up link, search inventory, and of course buy ...

A Repeat Buyer with a Little Something more — by NIKKI GAHLAUT
Communication doesn’t have to include many lengthy emails, in fact I only use one that sums up our entire transaction. Of course you should take some time to write up your own, but I am going to share mine as a guideline. ...

Web Marketing, Internet Marketing Firm, Online Marketing Company ...
An interesting interface built using eBay’s Web services is Andale, a site that tracks sales, prices to give auction sellers a better idea of what items are hot, and how much they have been selling for. Online Privacy ...

Selling Successful Proposition of ebay (business english trainers)
http://www.youradsenseprofit.com. Your Online Guide To Learning Business English. More Easily Ensure a Repeat Buyer with a Little Something By rimjim005. With all of the millions of buyers and sellers on eBay it is utterly important to ...

More (email search) Easily Ensure a Repeat Buyer with a Little ...
Your Online Directory For Ebook Solutions And Information. Selling Successful Proposition of ebay By rimjim005. Over 170000 small businesses across Europe make the bulk of their earnings from eBay, and this figure is growing every week! ...

 


 

2007 articlesreader.com - All Rights Reserved