ArticlesReader.com Menu
Newest Articles
Most Viewed Articles
ArticlesReader.com RSS
Submit Article
Login
Signup
Search the articles

Articles Main Categories
Advice
Animals
Automobiles
Business
Career
Communications
Computer Programming
Computers
Entertainment
Environment
Family
Fashion
Finance
Food
Health & Medical
Home & Garden
Humor
Internet Business
Internet Marketing
Legal
Leisure & Recreation
Marketing
Other
Politics
Reference & Education
Religion
Self Improvement
Sports
Technology & Science
Travel
Writing
Subscribe
Receive alert message from us when new articles submitted to our site for free.

Enter your name

Enter your email

Syndicate

















Related Products
Home::Auctions

How To Dispute Unfair Ratings On Ebay.

Author : Kirsten Hawkins
So you’ve done everything you can to keep your buyers happy – but still someone’s left you negative feedback! You don’t think it’s fair, either because you fixed the buyer’s problem, or they never gave you a fair chance to fix it. What can you do?



Communicate.



Tell the buyer that you don’t think that feedback was fair, and give them a list of the things you’ll do in exchange for them withdrawing it. You can offer refunds, replacements, or even to ‘compensate them for their time’ (that means bribe them), depending on how desperate you are. If they agree, you can go through the mutual withdrawal process detailed below.



Respond.



Leave a comment under the negative feedback explaining what happened – this at least minimises the damage it will do to your reputation if anyone looks at it. Remember that you can more-or-less write whatever you want, as there is no facility for the buyer to respond to your response – and anything you write will show up on their ‘Feedback Left for Others’ page! If you’re a little devious, you can make them look very bad.



Retaliate.



However much you’re not supposed to do it, you really shouldn’t let a buyer leave you negative feedback without leaving them a negative in return. Be polite and factual, saying something like “buyer did not give me a fair opportunity to fix their complaint” (note that this is one of the reasons why you should always leave feedback second, or not at all). This might not be the ‘nicest’ way to do business on eBay, but it’s the only realistic way to protect your flawless reputation.



Don’t be worried: retaliatory feedback is not against eBay’s rules, however much it should be. Anyway, you’re not just doing this for revenge – it’s essential for the next step.



Try for a Mutual Withdrawal.



Since the buyer probably won’t want a negative response or feedback comment on their record, you can do a simple “I’ll take away my negative if you take away yours” deal. This is called mutual feedback withdrawal, and the process can be started at this page: http://feedback.ebay.com/ws/eBayISAPI.dll?MFWRequest.



This will cause eBay’s system to send an email to your buyer, asking them if they agree to withdraw their feedback in exchange for you withdrawing yours. You should get them to agree before you press the button, though, because you can only use it once per transaction.



Use Dispute Resolution.



You and the buyer can take your feedback dispute to SquareTrade, where you can both give your side and they will cancel feedback that they feel is unfair – they are far more responsive than eBay. Be aware that this costs about $20, but it has the advantage that if the buyer doesn’t respond to the process then their feedback will be removed automatically.



Of course, at some point you might find yourself with an even worse buyer than one that just leaves negative feedback – they might refuse to pay, or harass your other buyers. Our next email will tell you how to get in touch with eBay's ‘Safe Harbor’ team, and what they can do for you.


Article Source: http://www.articledashboard.com





Kirsten Hawkins is an Ebay and internet auction enthusiast from Nashville, TN. Visit www.auctionseller411.com/ for more great tips on how to make the most from Ebay and other online auctions.





Spam emails More free articles

Related articles


  1. Drop Shipping Secrets and Sources Revealed
  2. Marias New Lifestyle: Short Story About The Benefits Shopping On The Net Has Given
  3. Buying Used Dell Laptops, PC's and Servers on eBay - How to be successful
  4. Rent A Coder & Other Service Auctions
  5. The 3 Minute Auction and Minute Auction Explained
  6. How to Generate Extra Cash in an Instant
  7. Top 10 Free Online Wholesale Resources
  8. eBay's Latest Fee Increases--Is this the beginning of the end?
  9. Is The eBay Fee Increase Actually Good For Business?
  10. So What Are YOU Going To Do About eBay's Fee Increases?
  11. Online Auctions: 10 Secrets You Should Know Before Bidding At An Online Auction
  12. Taxing eBay Part Deux
  13. How To Compete With Amazon.com
  14. Taxing Your eBay Profits
  15. Ebay And Dropshipping, A Marriage Made In Heaven?
  16. The Secret To Real eBay Success
  17. Dropship Your Way To Ebusiness Success
  18. When It Comes To eBay, Dont Follow The Herd
  19. Real Estate Auction Action - Buying A Home At Auction
  20. Drop Shipping Is Your Perfect Home Based Business Solution
  21. How To Cut Your eBay Fees By More Than 90%
  22. Authentic or Fake?
  23. The Quickest Way To Have A Product To Sell On The Internet
  24. Image Hosting For Online Auctions
  25. EBay: No WayYes Way (Ten Seller Themes)
More related feeds
How To Dispute Unfair Ratings On Ebay
So you?ve done everything you can to keep your buyers happy ? but still someone?s left you negative feedback! You don?t think it?s fair, either because you fixed the buyer?s problem, or they never gave you a fair chance to fix it. ...

Disputing Unfair Ratings On Ebay.
You and the buyer can take your feedback dispute to SquareTrade, where you can both give your side and they will cancel feedback that they feel is unfair – they are far more responsive than eBay. Be aware that this costs about $20, ...

BEWARE of FAKE 1GB/2GB/4GB/8GB USB Flash Drives on eBay
Provided that you have provided negative feedback to the seller and if subsequently the seller provides you with an unfair retaliatory negative feedback, you have a case to lodge against the seller by requesting eBay for feedback ...

HALL OF FAME: eBay
In April 2008, eBay announced it was suing Craigslist to “safeguard its four-year financial investment”. eBay claimed that in January 2008, Craigslist executives took actions that “unfairly diluted eBay’s economic interest by more than ...

How to avoid unwanted item returns from buyers on eBay?
Always watch your buyers, look at their feedback ratings and if there are any questionable ones contact the sellers to ask for their experience. Take advantage of eBay tools to block unwanted buyers and cancel bids. ...

Media Briefing for Monday, September 8, 2008
In Venezuela, opponents of Hugo Chavez are calling the state's media coverage unfair, says Associated Press. The Nazis were using television as part of their propaganda machine as early as the 1930s, according to a new documentary. ...

HOW TO PROTECT YOURSELF FROM FRAUDSTERS/SCAMMER ON EBAY
Everything works out ok and you get your refund but then what can happen is that the buyer can claim an unpaid item dispute. So why not show the evidence right? Well the transactions are all gone especially with paypal and there is no ...

Reader Mail #62
However, most countries have a distribution of wealth that's not so obviously unfair (the USA is getting worse instead of better, due to increasing restrictions on the market). Suppose you're a software engineer in the USA. ...

Chess Profiles : Bobby Fischer
Although international ratings were only introduced in 1970, Chessmetrics.com uses modern algorithms to rank performances retrospectively and uniformly throughout chess history. According to the Chessmetrics calculation, Fischer's peak ...

Paypal amp Ebay to rule the World Part Two Sellers Must Fight Back ...
Nonetheless that negative from the buyer and any negative DSR star ratings or opened disputes from any buyer in an unfair situation such as this will count towards the seller s customer dissatisfaction rating putting the seller s Ebay ...

 


 

2007 articlesreader.com - All Rights Reserved